Our priority is to ensure the safety and well-being of our patients and residents, and our people.

Only pre-approved visitors can visit patients at our sites. Please check our COVID-19 information page to learn more about what to expect for your appointment/visit and how to be approved as a visitor.

Feedback and Compliments

Have experience at St. Michael’s? We want to hear from you.


We get lots of “thank-you” notes, and we share them with the organization in many different ways. Your letters are shared with the teams that are mentioned, and quoted in our organization-wide newsletters and town hall meetings. Thank you for taking the time to tell us what St. Michael’s means to you. If you’d like to share a compliment, please write us a note or call/visit Patient Relations.

Feedback and ideas

We are committed to constantly improving care, and we use patient feedback to help guide that process. If you have an idea about how we could do better, please share it with us. Write us a note or call/visit Patient Relations.

Get involved

Have you been a patient or family member of a patient within the past two years? Please consider becoming a Patient and Family Advisor at St. Michael’s. We depend on our Patient and Family Advisors’ expertise and participation in projects to plan and improve care. Learn more.