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Our Stories

Go with the flow: Improving hospital navigation with St. Michael’s 3.0

Toronto, August 11, 2015

By Kate Manicom

Floor plan for the new public circulation route
Designs for the new public circulation route through the hospital’s first floor. Click here or on the image above for a larger, more legible version.

In addition to the transformations in patient care that will be generated by St. Michael’s 3.0, the redevelopment project includes improvements in the ways that patients, visitors and staff navigate the hospital.

These changes will be evident from the moment visitors arrive at the renovated Queen Street entrance through a new front door into a light-filled, welcoming lobby. The information desk will be front and centre for those who need help to find their way.

From here, a new pedestrian highway will run throughout the first floor. Known as Element Financial Way, this artery will connect Queen Street with the historic Bond Street lobby and improve wayfinding between the hospital’s wings. An atrium in the new Peter Gilgan Patient Care Tower, which will be named the Element Financial Atrium, is intended to be the heart of the hospital and will bring 10 storeys of natural light to the building’s interior.

Floor plan for the new public circulation route
The hospital’s new public circulation route will run through the future Element Financial Atrium, bringing 10 storeys of natural light to the building’s interior. (Rendering by NORR)

Along with better navigation across St. Michael’s will be improved access to the hospital’s upper levels with the installation of ten new elevators. With separate designated elevator banks for visitors and ambulatory patients, patient transfer and hospital services, people travelling among the hospital’s 17 storeys will be able to reach their destinations quickly and easily.

About St. Michael's Hospital

St. Michael’s Hospital provides compassionate care to all who enter its doors. The hospital also provides outstanding medical education to future health care professionals in 27 academic disciplines. Critical care and trauma, heart disease, neurosurgery, diabetes, cancer care, care of the homeless and global health are among the hospital’s recognized areas of expertise. Through the Keenan Research Centre and the Li Ka Shing International Healthcare Education Centre, which make up the Li Ka Shing Knowledge Institute, research and education at St. Michael's Hospital are recognized and make an impact around the world. Founded in 1892, the hospital is fully affiliated with the University of Toronto.

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